Admin Dashboard | Ticket Overview

Total Tickets Logged

120

Total Tickets Resolved

100

Pending Tickets

20

Avg. Resolution Time

15 min.

Customer Satisfaction

5

All Ticket Details
Select Ticket ID Description Category Priority Status Assigned To Created By Location Phone Number Date Created
12345 Issue with Laptop Laptop/PC Equipment Issue High In Progress Joshua Odubu Jane Smith CSB RM10016 07512345678 2025-10-01
12346 Software Installation Laptop/PC Software Issue Medium Open George Taylor John Doe CSB RM10017 07512345679 2025-10-02
12347 AV Equipment Setup AV Equipment Issue Low Resolved George Taylor Mary Johnson CSB RM10018 07512345680 2025-10-03
12348 AV Equipment Setup AV Equipment Issue Critical Resolved Joshua Odubu Mary Johnson CSB RM10018 07512345680 2025-10-03