Admin Dashboard | Ticket Overview
Total Tickets Logged
120
Total Tickets Resolved
100
Pending Tickets
20
Avg. Resolution Time
15 min.
Customer Satisfaction
5
All Ticket Details
Select | Ticket ID | Description | Category | Priority | Status | Assigned To | Created By | Location | Phone Number | Date Created |
---|---|---|---|---|---|---|---|---|---|---|
12345 | Issue with Laptop | Laptop/PC Equipment Issue | High | In Progress | Joshua Odubu | Jane Smith | CSB RM10016 | 07512345678 | 2025-10-01 | |
12346 | Software Installation | Laptop/PC Software Issue | Medium | Open | George Taylor | John Doe | CSB RM10017 | 07512345679 | 2025-10-02 | |
12347 | AV Equipment Setup | AV Equipment Issue | Low | Resolved | George Taylor | Mary Johnson | CSB RM10018 | 07512345680 | 2025-10-03 | |
12348 | AV Equipment Setup | AV Equipment Issue | Critical | Resolved | Joshua Odubu | Mary Johnson | CSB RM10018 | 07512345680 | 2025-10-03 |